DIGITALIZATION OF ADMINISTRATIVE PROCESSES FOR STUDENTS’ ACADEMIC PERFORMANCE IN UNIVERSITIES IN NIGERIA

Abstract

Administrative processes is an important key to achieving academic success and improving students’ performance. For any university to achieve her academic goals, her administrative processes must be very effective and digitalized. The digitalization of administrative processes in universities has to be transformed, the styles institutions manages and coordinates their student data must be improved, their means of communication has to changed, and their service delivery drastically improved if there has to be improvement on the student academic performance. It is on this view that the paper addressed the digitalization of administrative processes for improving students’ academic performance in universities in Nigeria. In course of this study, the researcher attempted to explain the concept of digitalization, administrative processes, an insight into numerous impact of digitalized administrative processes on students’ academic performance, looking at the relationship between digitalization and academic performance, challenges confronting digitalization and administrative processes in universities in Nigeria, the current state of digitalization in administrative processes in universities in Nigeria, analyze the effects of digitalization on student academic performance, identify best practices and challenges in implementing digitalized administrative processes and made recommendations for further studies. The researcher further looked at the overview of academic performance, the factors inhibiting academic performance, Measures of academic performance, measures to improve academic performance of students and suggested innovative administrative processes of improving academic performance.It finally identified lack of implementation of available administrative processes and non-availability of digitalized processes among others as some of the challenges and recommended among others that university management should ensure that the administrators and educators should leverage digitalization and improve student outcome